Privacy Policy

Last updated: April 12, 2026

App name: NovatixBot

Company: NOVATIXAI (SASU) — SIREN 102 999 901 — 51 Avenue Pablo Picasso, 34130 Saint-Aunes, France

Contact: contact@novatixai.fr

1. Introduction

NovatixAI ("we", "us", "our") operates the website novatixai.fr and the NovatixBot application. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services, including features integrated with Meta platforms (Instagram, Facebook, Threads).

2. Data We Collect

When you use our services, we may collect:

• Account information: Name, email address, phone number
• Social media data: Public profile information, posts, and engagement metrics from Instagram, Facebook, and Threads when you authorize our application
• Usage data: Pages visited, interactions with our chatbot, appointment bookings
• Communication data: Messages exchanged via WhatsApp Business or our web chatbot

3. How We Use Your Data

We use collected data to:

• Provide and improve our AI-powered services
• Publish content on your behalf on social media platforms
• Monitor engagement metrics on published posts
• Send notifications about service activity
• Schedule and manage appointments

4. Data from Meta Platforms

When you connect your Instagram, Facebook, or Threads account to our application, we access only the data permitted by the scopes you authorize. This may include:

• Basic profile information
• Ability to publish content on your behalf
• Access to engagement metrics (likes, comments, views)
• Ability to manage comments and replies

We do not sell or share your Meta platform data with third parties. Data is stored securely on our servers and used solely for the purposes described above.

5. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy, or as required by law. You may request deletion of your data at any time by contacting us at contact@novatixai.fr.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit (HTTPS/TLS) and secure storage on European servers.

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at: contact@novatixai.fr

8. Data Deletion

You can request the deletion of all your data by sending an email to contact@novatixai.fr. We will process your request within 30 days. When you disconnect your social media accounts from our application, we will delete the associated access tokens immediately.

9. Third-Party Services

Our application integrates with Meta Platforms (Instagram, Facebook, Threads), TikTok, and other third-party services. Each service has its own privacy policy that governs the data they collect independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact

For any questions about this Privacy Policy or our data practices, please contact:

NOVATIXAI
51 Avenue Pablo Picasso
34130 Saint-Aunes, France
Email: contact@novatixai.fr
Website: https://novatixai.fr